Terms and Conditions

Welcome to Freshyleafy.com an online Fresh Fruits & Vegetable shopping website.

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following User Agreement and  terms and conditions (“Terms”).

By registering or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to “You”, “User”, “Customer” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” means independent third party service providers, and “we”, “us” and “our” shall means Freshyleafy, its franchisor, affiliates and partners.

1. Service Overview:

Freshyleafy.com provides an online vegetables & fruits shopping Service. Upon placing an order on Freshyleafy.com, delivery will be made to the Shipping address that you specify when you confirm your order. You are responsible for ensuring that someone is present at the shipping / delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If Freshyleafy.com cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be assessed as an additional charges. If you are not satisfied for any reason with an item purchased through the Freshyleafy.com, you may call customer service no 7769882244 at the time of receiving your order. We supply all products only through “Cash on Delivery” method.

Cancellation Policy : Customer can call customer service no.7769882244 and cancel order prior to confirmation, once order is confirmed and processed it can’t be cancelled. However, if there are changes, prior to confirmation like delivery time you mentioned earlier in your order, you wish to add more products, you need to modify your order through website or call us on 7769882244

(a) Please note: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

(b) Return & Refunds : We have a “No questions asked return and refund policy” which entitles all our customers to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and make the necessary adjustments to your order value.

2. Eligibility:

Eligibility Services of this website would be available to only select geographies in India. Persons who are “Incompetent to Contract” within the meaning of the Indian Contract Act 1872 including un-discharged insolvents etc. are not eligible to use the website.

Freshyleafy.com does not offer Service to children below 18 years. By registering for the Service, you warrant that you are at least 18 years old. If you are under 18, you may use Service only with the involvement of a parent or guardian. By accepting this terms and condition you are confirming us that you are competent to contract as defined above. You will be solely responsible for any false declaration.

3. Colours:

We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours may differ from product to product.

4. Weight:

You will appreciate that due to non standard weight of agricultural products, we will try our best to match with quantity ordered as such you will be charged with actual quantity delivered ( subject to +/- 20% ).

5. Your Account:

You agree to provide Freshyleafy.com with accurate and complete information as required by registration for the Freshyleafy Service including, but not limited to, your legal name, billing and Shipping addresses, telephone/mobile number and update your account details at Freshyleafy.com of any change later. Upon registration, your username and password will allow you to access the Freshyleafy Service. Your password should be kept strictly confidential to prevent unauthorized use. You agree to notify Freshyleafy.com immediately of any unauthorized use of your password or your account. You will remain liable for any use of the Freshyleafy Service until you notify Freshyleafy.com of the unauthorized use, loss or theft.

6. Usage of the Mobile Number of the User:

Freshyleafy.com may send order confirmation & update the customer on the order status and any further order information via SMS (short messaging service) or call on the mobile/Landline number given by the customer at the time of ordering. The customer hereby unconditionally consents such intimation via SMS/Call by Freshyleafy.com in accordance with the ‘Do not disturb’ guidelines of Telecom Regulatory Authority of India (TRAI) or such other authority in India and abroad

7. Property Rights:

(a) Copyright: All content on Freshyleafy.com including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of Freshyleafy.com, all rights reserved, or its content providers. Freshyleafy.com authorizes you to view and copy for the sole purpose of placing an order with Freshyleafy.com, for your personal use, provided that you preserve any copyright or other proprietary notices. Any other use of materials on Freshyleafy.com, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of Freshyleafy.com is strictly prohibited. Freshyleafy.com reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from Freshyleafy.com.

(b) Trademarks: ” Freshyleafy,” , Freshyleafy.com logos, and all titles, characters, names, graphics and button icons are service marks, trademarks and/or trade dress of Freshyleafy.com or otherwise proprietary to Freshyleafy and may not be used by you for any reason other than as expressly permitted by this Agreement. All other trademarks, service marks, product names and company names or logos appearing on Freshyleafy.com are the property of their respective owners.

8. Reviews, Comments, Communications, and other Contents

Registered users may post reviews, comments, and other content and submit suggestions, ideas, questions, or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Freshyleafy.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

(a) You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information of Freshyleafy without obtaining the prior written consent of the owner of such proprietary rights.

(b) Freshyleafy.com may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of Freshyleafy.com violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person

(c) Any information provided by you on Freshyleafy.com shall not be misleading in any way.

9. Unauthorized or Fraudulent Use :

Freshyleafy.com may give/extend promotional offers to existing or potential new customers. You agree to abide by the terms and conditions of any such offer and acknowledge that circumvention of the terms and conditions of such offers constitutes a fraudulent use. You will be liable for damages caused by such fraudulent use.

10. Changes in “Terms”:

Freshyleafy.com may at any time change any of the terms of this “Terms” but not limited to, the amount of, or basis for determining, any fees or charges for the Freshyleafy Service. If Freshyleafy.com makes material changes to this “Terms”, Freshyleafy.com will provide notice to you in a manner provided in this “Terms”. Your use of the Freshyleafy Service after any such change will be conclusively deemed acceptance of such change. Freshyleafy.com may discontinue or revise any or all aspects of the Freshyleafy Service without prior notice to you. Price and availability of products are also subject to change without prior notice. We reserve the right to correct online pricing errors. In such event, we reserve the right to correct the pricing error or cancel undelivered orders for such incorrectly priced products. You will be contacted in such circumstances. If any change is unacceptable to you, you may cancel your service and terminate this “Terms” by calling customer service no.7769882244 or sending mail at contact@Freshyleafy.com.

11. Disclaimer of Warranty and Limitation of Liability:

Your use of the Freshyleafy service, Freshyleafy.com and the internet is entirely at your own risk. The Freshyleafy service, Freshyleafy.com and its contents are provided on an “as is”, “as available” basis. To the fullest extent permitted by law, Freshyleafy.com disclaims all representations and warranties, including, but not limited to, warranties as to the availability, accuracy or content of information, products or services, and warranties of title, non-infringement, merchantability or fitness for a particular purpose. Freshyleafy.com does not warrant that the functions provided by Freshyleafy.com will be uninterrupted or error-free, or that Freshyleafy.com or the server that makes it available are free from viruses or other harmful components.

Neither Freshyleafy.com nor any of its directors, partners, employees, agents, licensors or merchants (collectively, its “associates”) shall be liable for damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, arising from your use of, or inability to use, the Freshyleafy service, Freshyleafy.com, the internet or for any other claims related in any way to your relationship with Freshyleafy.com.

12. Indemnification:

You agree to defend, indemnify and hold Freshyleafy.com and its Associates harmless from any claims and expenses, including attorney’s fees, arising in connection with a violation of this “Terms” by you or through use of your account.

13. Termination:

Freshyleafy.com may suspend or terminate your access to the Freshyleafy Service at any time for any reason with or without notice to you. You may terminate your Freshyleafy Service at any time for any reason by delivering notice in a manner provided in this “Terms” which termination will be effective the day notice is received or such later date specified in the notice.

14. Privacy and Security:

Your privacy is very important to Freshyleafy.com. Please click here to review a complete statement of our Privacy and Security Policy which also governs your use of Freshyleafy.com and the Freshyleafy Service.

(a) Aggregated Information: Freshyleafy.com may use aggregated information regarding its customers and usage of the Freshyleafy Service (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for

(b) Third Party Service Providers: Freshyleafy.com may employ other companies and individuals to perform certain functions such as delivering packages and analysing data. They may have access to personal information to perform their functions.

(c) Sale of Business: Freshyleafy.com may transfer Customer Registration Data and other personal information in connection with the sale of Freshyleafy.com or the sale or transfer of its business operations in your geographic area to a third party provider of Vegetable & Fruits ordering or delivery services who agrees to be bound by this Privacy Policy until you consent that such information will be governed by the policies and terms of such third party provider.

(d) Enforcement of “Terms” or Compliance with Law: Freshyleafy.com may use or disclose personal information when Freshyleafy.com believes it is appropriate to enforce this “Terms”, to protect the rights, property or safety of Freshyleafy.com or its users or to comply with the law.

15. Legal and Miscellaneous:

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures.

(a) Arbitration: If any dispute arises between you and Freshyleafy.com during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and Terms and Conditions the dispute shall be first referred to a sole Arbitrator who shall be an independent and neutral third party identified by Freshyleafy.com. The place of arbitration shall be Pune. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings.The arbitration proceedings shall be in the English language.

(b) Applicable law: This webiste is created and controlled by Freshyleafy.com. The laws of India shall apply and courts at Pune shall have jurisdiction in respect of all the Terms & Conditions, Privacy Policy and disclaimers. Freshyleafy.com reserves the right to make changes to the website, Terms & Conditions, Privacy Policy and disclaimers at any time and without information to the customers/users of the services/website of Freshyleafy.com. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.